Your Questions, Answered
We’ve assembled the most frequently asked questions about Eversense into one place. Got a question that you can’t find the answer to? Contact us.
Manual BG entries cannot be edited. Meals, Insulin, Health, and Exercise icons may be edited by going to the Event log and tapping on the entry.
An event icon can be modified or hidden after it was previously saved. From the Event Log, click on the event icon you would like to modify. Once the changes are made, tap Save.
To remove an event icon, select the event icon you would like to modify, scroll down to the bottom of the page and select “Hide Event”. This will remove the event icon from the home page.
Manual BG Entry:
- Can be hidden
- Cannot be edited
- Cannot be deleted
Events:
- Can be hidden
- Can be edited
- Cannot be deleted
By setting the snooze alert, you can set how often an alert repeats after you have received a Low Glucose and High Glucose alert. The Low Glucose alert repeat interval can be adjusted from 5 minutes up to 30 minutes. The High Glucose alert repeat interval can be adjusted from 15 minutes up to 180 minutes.
- Tap Menu > Settings > Sound Settings to display the SOUND SETTINGS screen.
- Tap each snooze alert to set how often the alert repeats. Tap Done when complete.
Pinch in and out on the screen to display different day/time ranges on the trend graph. You can view as few as 3 hours or up to 3 days of information on the My Glucose screen.
You can view the trend graph in either portrait or landscape mode. In landscape mode, there are shortcut buttons to see 7, 14, 30 and 90 day views and to email the graph.
The Eversense® App does has Rate of Change Alerts. To utilize this feature, you will need to turn it on in the App.
The Rate of Change Alerts let you know when your glucose level is falling or rising faster than the Rate Alert setting you choose.
To turn this feature ON, tap Menu > Settings > Glucose to display the GLUCOSE SETTINGS screen.
You can view a snapshot of your Eversense® CGM data on your Apple Watch®. Once you’ve downloaded and installed the Eversense® mobile app on your mobile device, follow the Apple Watch® instructions for adding the app to your watch.
The Apple Watch® is a secondary display of Eversense® CGM data and should not be used in place of the primary Eversense® CGM display. The Watch cannot be used to connect to the smart transmitter directly.
You will need to install the app on your new mobile device and pair it with your smart transmitter. The
last 3 days of glucose data will be synced to the app on the new mobile device.
Still have questions?
The Eversense team is dedicated and ready to provide the answers and support you need. Simply click the link below.
The Eversense® E3 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to 180 days in persons with diabetes age 18 and older. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are still required for calibration primarily one time a day after day 21, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense E3 CGM System is a prescription device; patients should talk to their health care provider to learn more.
The Eversense® 365 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to one year in people (18 years and older) with diabetes. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are required for calibration one time a week after day 13, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense 365 CGM System is a prescription device; patients should talk to their health care provider to learn more.
For important safety information, see bit.ly/eversensesafety
Eversense, Eversense E3 Continuous Glucose Monitoring, Eversense 365 Continuous Glucose Monitoring, and the Eversense logo are trademarks of Senseonics, Incorporated. Ascensia, the Ascensia Diabetes Care logo are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG. All other trademarks are properties of their respective owners and are used solely for informative purposes. No relationship or endorsement should be inferred or implied.
Apple Watch® is a product of Apple, Inc., and may be separately purchased from an authorized Apple retailer. Apple Watch is not included with the Eversense CGM System. Android is a trademark of Google LLC.
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